Most setup issues — FFmpeg, NDI discovery, GPU detection, stream drops — are covered in the troubleshooting guide. For everything else, email us directly.
Include your order number or account email so we can find your licence quickly.
✓ We respond within 24 hoursUpgrade, downgrade, or cancel anytime from your account page. Upgrades take effect immediately; downgrades apply at the next billing cycle. See plans and pricing.
Trials last 15 days with full access — no credit card needed. AiFramer validates your licence online on first launch and periodically thereafter. If your licence isn't recognised, check the troubleshooting guide first, then email us with your order number.